Last Updated: October 2026
Welcome to MITHAS CAKE SHOP. By accessing or using our website, placing an order, or purchasing our products, you agree to follow the Terms & Conditions mentioned below.
Please read these terms carefully before using our website or placing an order.
1. About Our Services
MITHAS CAKE SHOP provides cakes, desserts, cupcakes, and customized cake products for birthdays, weddings, anniversaries, parties, and other special occasions.
We reserve the right to update, modify, or discontinue any product or service without prior notice.
2. Product Information
We make every effort to display our cakes, desserts, flavors, designs, and product information as accurately as possible.
However:
- Actual cake colors may vary slightly from website images.
- Decorations may differ depending on ingredient availability.
- The final product may have minor differences from the displayed reference image.
- Cake designs may be adjusted by our team to maintain the quality and appearance of the product.
For customized cakes, the final design will depend on the agreed requirements and available materials.
3. Cake Orders
Customers are responsible for providing correct information while placing an order, including:
- Customer name
- Phone number
- Delivery address
- Cake flavor
- Cake size
- Design or theme
- Delivery date and time
- Special instructions
Please check your order details carefully before confirming your order.
MITHAS CAKE SHOP will not be responsible for problems caused by incorrect information provided by the customer.
4. Custom Cake Orders
Custom cakes are prepared according to the customer’s requirements.
Once a custom cake has been confirmed and preparation has started, changes to the design, flavor, size, or other details may not be possible.
Some custom cake designs may require additional charges depending on the design, ingredients, decorations, size, or complexity.
5. Pricing & Payment
All product prices displayed on the website are subject to change.
Prices may change because of:
- Ingredient costs
- Cake size
- Custom decorations
- Special designs
- Additional toppings
- Delivery charges
Full or partial payment may be required before an order is confirmed, depending on the order type.
6. Order Confirmation
An order will be considered confirmed only after the required payment or confirmation has been received.
We may contact the customer by phone, WhatsApp, or email to verify order details.
If we are unable to confirm the required information, the order may be delayed or cancelled.
7. Cancellation & Changes
Customers should contact MITHAS CAKE SHOP as early as possible if they need to cancel or modify an order.
Cancellation or modification requests may not be accepted once cake preparation has started.
Custom and specially prepared orders may have different cancellation conditions.
Any eligible refund will be processed according to the applicable cancellation policy.
8. Delivery
We aim to deliver orders within the agreed delivery time.
However, delivery times may be affected by:
- Traffic
- Weather conditions
- Incorrect address information
- Customer unavailability
- Unexpected circumstances
- Delivery area restrictions
Customers should provide a correct and complete delivery address and remain available to receive the order.
9. Delivery Charges
Delivery charges may apply depending on the delivery location, distance, order size, and other applicable factors.
Any applicable delivery charges will be communicated before the order is confirmed.
10. Receiving Your Order
Customers should check the cake or product when receiving the order.
If there is a serious issue with the product, please contact us as soon as possible with relevant details and photographs.
We will review the issue and provide an appropriate solution where applicable.
11. Allergies & Food Information
Our products may contain or come into contact with common allergens such as:
- Milk
- Eggs
- Wheat
- Nuts
- Soy
- Other ingredients
Customers with food allergies or specific dietary requirements should inform us before placing an order.
Although we take reasonable care in preparing our products, we cannot guarantee a completely allergen-free environment.
12. Website Content
All content on this website, including:
- Images
- Product descriptions
- Text
- Logos
- Graphics
- Designs
is provided for general information and may be updated from time to time.
We make reasonable efforts to keep the information accurate, but we do not guarantee that all website content will always be complete or error-free.
13. Intellectual Property
All original website content, branding, logos, images, graphics, and other materials belonging to MITHAS CAKE SHOP are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.
14. Website Usage
You agree not to use our website for any unlawful or unauthorized purpose.
You must not:
- Attempt to damage or disrupt the website.
- Submit false or misleading information.
- Attempt unauthorized access to website systems.
- Use the website for fraudulent activities.
- Copy website content without permission.
15. Third-Party Services
Our website may include links or integrations with third-party services such as payment providers, maps, social media platforms, or delivery services.
MITHAS CAKE SHOP is not responsible for the content, availability, policies, or practices of third-party services.
16. Limitation of Liability
MITHAS CAKE SHOP will make reasonable efforts to provide quality products and services.
However, we are not responsible for indirect or unexpected losses resulting from circumstances beyond our reasonable control, including delivery delays, incorrect information provided by customers, or events outside our control.
17. Privacy
Any personal information submitted through our website or during an order may be used for purposes such as:
- Processing orders
- Contacting customers
- Delivery
- Customer support
- Responding to enquiries
For more information about how personal information is handled, please refer to our Privacy Policy.
18. Changes to These Terms
MITHAS CAKE SHOP may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated Last Updated date.
Customers are encouraged to review this page periodically.